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What is the difference between a Commercial Lease and a Retail Shop Lease?

Leasing

In Queensland, business leases fall into two distinct categories: Retail Shop Leases and general Commercial Leases. The difference is critical because Retail Shop Leases come with automatic statutory protections that cannot be “contracted out” of.1

What is a “Retail Shop Lease”?

A lease is a Retail Shop Lease if the premises are:

  1. Used for a “retail business” (selling goods or services to the public available list by regulation); OR
  2. Located in a “retail shopping centre” (a cluster of 5 or more shops).2

Examples of Retail Shops:

  • Cafes, restaurants, and clothing stores.
  • Hairdressers, beauticians, and dry cleaners.
  • Medical practices (if located in a shopping centre).

Examples of General Commercial Leases:

  • Warehouses and industrial sheds.
  • Office suites in a standalone office tower.
  • Storage yards.

Key Differences and Tenant Protections

The Retail Shop Leases Act 1994 (Qld) imposes strict rules on Retail Leases that do not apply to standard Commercial Leases.

1. Mandatory Disclosure

Retail: The landlord must provide a detailed Lessor Disclosure Statement and a draft lease at least 7 days before the lease is entered into. Failure to do so gives the tenant a right to terminate within the first 6 months.3 Commercial: No statutory disclosure is required (though accurate representations are still required under general law).

2. Rent Reviews

Retail: “Ratchet clauses” (which prevent rent from going down during a market review) are void and illegal. If market rent falls, the tenant’s rent must fall.4 Commercial: Ratchet clauses are common and enforceable.

3. Outgoings (Expenses)

Retail: Landlords cannot pass on certain costs, such as land tax (under some old leases, but usually recoverable now if disclosed) or legal fees for lease preparation. Detailed annual estimates and audited statements are required. Commercial: Parties can agree for the tenant to pay almost any outgoing, including land tax and legal fees.

4. “Key Money”

Retail: It is illegal for a landlord to ask for “key money” or “goodwill” payments just to grant the lease.5 Commercial: Generally prohibited but less strictly regulated nuances apply.

5. Dispute Resolution

Retail: Disputes must go through mediation and then the Queensland Civil and Administrative Tribunal (QCAT), which is a low-cost jurisdiction. Commercial: Disputes often end up in the expensive Courts (Magistrates, District, or Supreme) unless the lease specifies arbitration.

Why This Matters

If a landlord mistakenly uses a standard Commercial Lease template for a premises that is actually a Retail Shop:

  • Many clauses may be void (unenforceable).
  • The tenant may have the right to walk away (terminate) early.
  • The landlord may be liable for penalties.

Conversely, if a tenant assumes they have retail protections in an industrial lease, they may find themselves locked into unfair rent increases.

Get Your Lease Reviewed

Whether you are a landlord or a tenant, knowing the correct classification of your lease is the first step in risk management. Bell & Senior provides fixed-fee lease reviews.

Signing a lease? Contact our commercial team for a review. Call (07) 5532 8777.



  1. Retail Shop Leases Act 1994 (Qld) s 16 (Contracting out prohibited). ↩︎

  2. Retail Shop Leases Act 1994 (Qld) s 5A, 5B, 5C (Definitions). ↩︎

  3. Retail Shop Leases Act 1994 (Qld) ss 21B, 21F (Disclosure requirements and termination rights). ↩︎

  4. Retail Shop Leases Act 1994 (Qld) s 36 (Ratchet rent provisions void). ↩︎

  5. Retail Shop Leases Act 1994 (Qld) s 39 (Key money prohibited). ↩︎