Southeast Queensland and Northern NSW legal, court and government contacts directory, verified 2026
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Bell & Senior Legal Directory 2026
PDF · 76 KBA handy print-ready guide to every court, tribunal, legal aid service, and government agency in Southeast Queensland and Northern NSW, verified April 2026.
Bell & Senior Lawyers is based in Southport on the Gold Coast and assists clients across Southeast Queensland and Northern NSW. The contacts and registries listed in this directory are the courts, tribunals, legal aid bodies, and government agencies that matter most to our clients.
General information only. Contact details are verified as at March 2026 but may change. This directory is not legal advice. For advice about your situation, contact Bell & Senior or Legal Aid Queensland on 1300 651 188.
Use Ctrl+F (Windows) or Cmd+F (Mac) to search this page. Print using your browser’s print function for an offline copy.
Know these numbers
The contacts below should be memorised or saved before you need them. Expanded detail for every service is in the sections below.
| Situation | Service | Phone |
|---|---|---|
| Life-threatening emergency, police, ambulance, fire | Triple Zero | 000 |
| Non-emergency police, Queensland and NSW | Policelink | 131 444 |
| Storm and flood assistance, Queensland and NSW | State Emergency Service | 132 500 |
| Electrical emergency, Gold Coast and South East Queensland | Energex | 13 19 62 |
| Power outage, South East Queensland | Energex | 13 62 62 |
| Gas emergency | APA / Jemena | 1800 427 532 |
| Domestic violence, women | DVConnect Womensline | 1800 811 811 |
| Domestic violence, men | DVConnect Mensline | 1800 600 636 |
| Child at risk, after hours | Child Safety After Hours | 1800 177 135 |
| Mental health crisis | Lifeline | 13 11 14 |
| Free legal help, Gold Coast | My Community Legal | 07 5578 9009 |
| Funded legal help, Queensland | Legal Aid Queensland | 1300 651 188 |
| Weather warnings, Gold Coast | Bureau of Meteorology | 1300 360 305 |
| Gold Coast disaster hotline | Gold Coast City Council | 1800 606 000 |
| Bell & Senior Lawyers | All enquiries | (07) 5532 8777 |
Quick-reference tables
Click any heading to expand the table for that category.
🏛️ Courts and tribunals
Court or registry
Phone
Email
Website
Southport Court Registry, Magistrates and District Court
1300 516 700
M-Southport-DV@justice.qld.gov.au
(domestic violence matters)
courts.qld.gov.au
Beenleigh Magistrates Court
(07) 3081 2100
courthouse.beenleigh@justice.qld.gov.au
courts.qld.gov.au
Beaudesert Magistrates Court
(07) 5542 4600
courthouse.beaudesert@justice.qld.gov.au
courts.qld.gov.au
Queensland Civil and Administrative Tribunal
1300 753 228
enquiriesQCAT@justice.qld.gov.au
qcat.qld.gov.au
QCase helpline, QCAT online lodgement
1300 509 062
—
courts.qld.gov.au/services/qcase
Federal Circuit and Family Court of Australia
1300 352 000
—
fcfcoa.gov.au
Commonwealth Courts Portal, file and view online
—
—
comcourts.gov.au
Queensland Supreme Court, Brisbane
(07) 3247 4313
—
courts.qld.gov.au
Coroners Court Queensland, Southport
(07) 5675 7159
—
courts.qld.gov.au
Tweed Heads Local Court, New South Wales
1300 679 272
local-court-tweed-heads@justice.nsw.gov.au
localcourt.justice.nsw.gov.au
Lismore Courthouse, Local, District and Supreme (NSW)
1300 679 272
—
localcourt.justice.nsw.gov.au
NSW Online Registry, court lists and filing
—
—
onlineregistry.lawlink.nsw.gov.au
Queensland Courts Portal
—
—
courts.qld.gov.au
Queensland Courts online services
—
—
courts.qld.gov.au/online-services
⚖️ Legal assistance, free and funded
Service
Phone
Email
Website
My Community Legal, Robina (Gold Coast’s pro bono service, start here)
07 5578 9009 press 1
office@mycommunitylegal.org.au
mycommunitylegal.org.au
My Community Legal, Robina walk-in duty
0423 466 286
office@mycommunitylegal.org.au
mycommunitylegal.org.au
My Community Legal, Southport outreach
0411 896 401
bookings@mycommunitylegal.org.au
mycommunitylegal.org.au
Gold Coast Community Legal Centre
(07) 5532 9611
info@gcclc.org.au
gcclc.org.au
Legal Aid Queensland
1300 651 188
—
legalaid.qld.gov.au
Caxton Legal Centre, Brisbane
(07) 3214 6333
caxton@caxton.org.au
caxton.org.au
Women’s Legal Service Queensland
1800 957 957
admin@wlsq.org.au
wlsq.org.au
Refugee and Immigration Legal Service
(07) 3846 9300
admin@rils.org.au
rils.org.au
Northern Rivers Community Legal Centre, NSW
(02) 6621 1000
nrclc@northernriversclc.org.au
northernriversclc.org.au
Legal Aid New South Wales, LawAccess NSW
1300 888 529
—
legalaid.nsw.gov.au
Family Relationship Advice Line
1800 050 321
—
familyrelationships.gov.au
Queensland Law Society, Find a Solicitor
(07) 3842 5842
enquiries@qls.com.au
qls.com.au/find-a-solicitor
Queensland Law Society, Solicitor register
(07) 3842 5842
enquiries@qls.com.au
qls.com.au/register-of-solicitors
Bell & Senior Lawyers
(07) 5532 8777
Contact form
bellsenior.com.au
📋 Ombudsmen, complaints and regulators
Service
Phone
Email
Website
Handles
Queensland Ombudsman
(07) 3005 7000
ombudsman@ombudsman.qld.gov.au
ombudsman.qld.gov.au
Queensland state agencies, councils, universities
Commonwealth Ombudsman
1300 362 072
—
ombudsman.gov.au
Australian Taxation Office, Centrelink, Australia Post, Home Affairs
Legal Services Commission Queensland
1300 655 754
—
lsc.qld.gov.au
Complaints about Queensland lawyers
Australian Financial Complaints Authority
1800 931 678
info@afca.org.au
afca.org.au
Banking, insurance, superannuation, financial advice
Fair Work Ombudsman
13 13 94
—
fairwork.gov.au
Wages, leave, workplace entitlements
Fair Work Commission
1300 799 675
—
fwc.gov.au
Unfair dismissal, enterprise agreements
Australian Competition and Consumer Commission
1300 302 502
—
accc.gov.au
Consumer and competition law
Australian Securities and Investments Commission
1300 300 630
—
asic.gov.au
Corporations, financial services
Queensland Human Rights Commission
1300 130 670
—
qhrc.qld.gov.au
Discrimination, harassment, vilification
Australian Human Rights Commission
1300 656 419
—
humanrights.gov.au
Federal discrimination, workplace rights
Queensland Building and Construction Commission
139 333
—
qbcc.qld.gov.au
Building defects, licensing
Telecommunications Industry Ombudsman
1800 062 058
—
tio.com.au
Phone and internet complaints
Energy and Water Ombudsman Queensland
1800 662 837
complaints@ewoq.com.au
ewoq.com.au
Electricity and gas retailer disputes
Office of Fair Trading Queensland
13 13 04
—
qld.gov.au/law/fair-trading
Consumer protection, licensing
Australian Prudential Regulation Authority
1300 558 849
—
apra.gov.au
Banks, insurers, superannuation funds
Aged Care Quality and Safety Commission
1800 951 822
—
agedcarequality.gov.au
Aged care provider complaints
National Disability Insurance Scheme Commission
1800 035 544
—
ndiscommission.gov.au
NDIS provider and worker complaints
Office of the Australian Information Commissioner
1300 363 992
enquiries@oaic.gov.au
oaic.gov.au
Federal privacy, Freedom of Information
Office of the Information Commissioner Queensland
(07) 3234 7373
—
oic.qld.gov.au
Queensland privacy, right to information
Australian Health Practitioner Regulation Agency
1300 419 495
—
ahpra.gov.au
Doctors, nurses, pharmacists, dentists
NSW Fair Trading
13 32 20
—
fairtrading.nsw.gov.au
Northern NSW consumer protection
NSW Ombudsman
(02) 9286 1000
nswombudsman@ombo.nsw.gov.au
ombo.nsw.gov.au
NSW state agency complaints
🏦 Social security, payments and government agencies
Agency
Phone
Email
Website
What for
Centrelink / Services Australia, general
132 850
—
servicesaustralia.gov.au
Payments, concession cards
Centrelink, families
136 150
—
servicesaustralia.gov.au
Family Tax Benefit, Child Care Subsidy, Parental Leave Pay
Centrelink, disability and carers
132 717
—
servicesaustralia.gov.au
Disability Support Pension, Carer Payment, Carer Allowance
Centrelink, job seekers
132 850
—
servicesaustralia.gov.au
JobSeeker Payment, Youth Allowance
Centrelink, crisis and special payments
132 850
—
servicesaustralia.gov.au
Crisis Payment, Advance Payment, emergency relief
Centrelink, Gold Coast Southport service centre
136 240
—
90 Scarborough Street, Southport QLD 4215
In-person services
Medicare
132 011
—
servicesaustralia.gov.au/medicare
Claims, health care cards
Child Support Agency
131 272
—
servicesaustralia.gov.au/child-support
Assessment, collection
myGov portal, online government services
—
—
my.gov.au
Centrelink, Medicare, ATO, NDIS
National Disability Insurance Scheme
1800 800 110
—
ndis.gov.au
Disability support and planning
My Aged Care
1800 200 422
—
myagedcare.gov.au
Aged care services
Department of Veterans’ Affairs
1800 555 254
—
dva.gov.au
Veterans’ entitlements
Department of Home Affairs, visas
131 881
—
homeaffairs.gov.au
Visa status, citizenship
ImmiAccount, visa applications online
—
—
immi.homeaffairs.gov.au
Visa lodgement
Australian Taxation Office, individual
13 28 61
—
ato.gov.au
Tax returns, Goods and Services Tax
Australian Taxation Office, business
13 28 66
—
ato.gov.au
Australian Business Number, Business Activity Statement
Australian Taxation Office, superannuation
13 10 20
—
ato.gov.au
Unpaid superannuation guarantee
Births Deaths and Marriages Queensland
(07) 3042 6000
—
bdm.qld.gov.au
Certificates, name changes, marriages
Transport and Main Roads Queensland
13 23 80
—
tmr.qld.gov.au
Licences, registration, transfers
WorkSafe Queensland
1300 362 128
—
worksafe.qld.gov.au
Workplace safety, workers compensation
Titles Queensland, land registry
(07) 3022 3020
—
titlesqld.com.au
Property titles, searches, dealings
Australian Securities and Investments Commission, company register
1300 300 630
—
asic.gov.au
Company registration and search
Electoral Commission Queensland, enrolment
1300 881 665
—
ecq.qld.gov.au
Queensland electoral roll
Australian Electoral Commission, enrolment
13 23 26
—
aec.gov.au
Federal electoral roll, electorate finder
Queensland Government, general
13 74 68
—
qld.gov.au
Any Queensland Government enquiry
Use the AEC address finder
to confirm your exact federal electorate. Queensland federal senators — 12 senators represent the whole state: aph.gov.au/Senators_and_Members
— filter by Queensland.🗳️ Federal Members of Parliament, Southeast Queensland and Northern NSW
Electorate
General area
Member
Party
Phone
Email
Website
Wright
Gold Coast hinterland and ranges; Scenic Rim, Beaudesert, Boonah, Canungra, Tamborine Mountain; Lockyer Valley, Gatton, Laidley; parts of Logan and Ipswich
Scott Buchholz
Liberal National Party
(02) 6277 4396
scott.buchholz.mp@aph.gov.au
scottbuchholz.com.au
McPherson
Southern coastal Gold Coast, Burleigh Heads, Palm Beach, Coolangatta; southern inland Gold Coast, Robina, Varsity Lakes, Reedy Creek, Clear Island Waters, parts of Mudgeeraba
Leon Rebello
Liberal National Party
(07) 5580 9111
leon.rebello.mp@aph.gov.au
leonrebello.com.au
Moncrieff
Central and northern coastal Gold Coast, Southport, Surfers Paradise, Main Beach, Broadbeach, Bundall, Labrador, Runaway Bay, parts of Ashmore
Angie Bell
Liberal National Party
(07) 5526 9077
angie.bell.mp@aph.gov.au
angiebell.com.au
Fadden
Northern Gold Coast growth corridor, Helensvale, Coomera, Upper Coomera, Ormeau, Pimpama, Pacific Pines, Maudsland
Cameron Caldwell
Liberal National Party
(07) 5500 5919
cameron.caldwell.mp@aph.gov.au
cameroncaldwellmp.com.au
Forde
Southern Brisbane and Logan, Browns Plains, Loganlea, Kingston, Woodridge
Rowan Holzberger
Australian Labor Party
(07) 3807 6340
rowan.holzberger.mp@aph.gov.au
rowanholzbergermp.com
Rankin
Logan City, Springwood, Slacks Creek, Logan Central, parts of Beenleigh area
Jim Chalmers
Australian Labor Party
(07) 3299 3477
jim.chalmers.mp@aph.gov.au
jimchalmers.org
Page
Northern NSW, Tweed Heads, Murwillumbah, Lismore, Casino, Ballina, Byron Bay
Kevin Hogan
The Nationals
(02) 6621 4044
kevin.hogan.mp@aph.gov.au
kevinhogan.com.au
Verify your exact state electorate using the Electoral Commission Queensland boundary tool
. All details reflect the October 2024 state election. All Queensland state MP electorate office contact details: parliament.qld.gov.au/Members/Current-Members
🗳️ Queensland State Members of Parliament, Gold Coast and surrounding area
Electorate
General area
Member
Party
Office phone
Office email
Surfers Paradise
Surfers Paradise, Main Beach, Isle of Capri, Bundall, Broadbeach, parts of Benowa
John-Paul Langbroek (Minister for Education and the Arts)
Liberal National Party
(07) 5600 2100
Surfers.Paradise@parliament.qld.gov.au
Southport
Southport central, Labrador (parts), Arundel, Benowa (parts), Chirn Park
Rob Molhoek
Liberal National Party
(07) 5531 6604
Southport@parliament.qld.gov.au
Mermaid Beach
Mermaid Beach, Mermaid Waters, Broadbeach Waters, Miami (parts)
Ray Stevens
Liberal National Party
(07) 5575 7633
MermaidBeach@parliament.qld.gov.au
Gaven
Nerang, Carrara, Highland Park, Merrimac (northern parts), Worongary (parts)
Meaghan Scanlon
Australian Labor Party
(07) 5560 7100
Gaven@parliament.qld.gov.au
Mudgeeraba
Mudgeeraba, Worongary, Reedy Creek, Gilston, Springbrook, Tallebudgera Valley, all southern Gold Coast hinterland west of Pacific Motorway and south of Robina Parkway
Ros Bates (Minister for Health and Ambulance Services)
Liberal National Party
(07) 5601 7100
Mudgeeraba@parliament.qld.gov.au
Burleigh
Burleigh Heads, West Burleigh, Elanora, Tallebudgera, Palm Beach (northern)
Hermann Vorster
Liberal National Party
(07) 5560 4100
Burleigh@parliament.qld.gov.au
Currumbin
Currumbin, Palm Beach (southern), Tugun (parts), Bilinga, Coolangatta, Casuarina
Laura Gerber
Liberal National Party
(07) 5534 0100
Currumbin@parliament.qld.gov.au
Broadwater
Biggera Waters, Labrador (parts), Runaway Bay, Hollywell, Coombabah
David Crisafulli (Premier of Queensland)
Liberal National Party
(07) 3719 7100 (Premier’s office)
premier@premiers.qld.gov.au
Bonney
Hope Island, Helensvale, Oxenford, Pacific Pines, Maudsland, Coomera (parts)
Sam O’Connor
Liberal National Party
(07) 5580 1100
Bonney@parliament.qld.gov.au
Coomera
Coomera, Upper Coomera, Willow Vale, Pimpama, Ormeau (northern), Jacobs Well
Michael Crandon
Liberal National Party
(07) 5560 8100
Coomera@parliament.qld.gov.au
Waterford
Beenleigh, Waterford, Logan Central, Kingston, Slacks Creek
Shannon Fentiman
Australian Labor Party
(07) 3382 9700
Waterford@parliament.qld.gov.au
Scenic Rim
Beaudesert, Boonah, Tamborine Mountain, Canungra, Harrisville, Kooralbyn
Jon Krause
Liberal National Party
(07) 5541 3066
ScenicRim@parliament.qld.gov.au
Lockyer
Lockyer Valley, Gatton, Laidley, Plainland, Forest Hill
Jim McDonald
Liberal National Party
(07) 5462 1466
Lockyer@parliament.qld.gov.au
Use the divisional boundaries map
to find your division. All emails follow the pattern division[number]@goldcoast.qld.gov.au except for the Mayor. Council general enquiries: 1300 465 326 — email: mail@goldcoast.qld.gov.au
— goldcoast.qld.gov.au
After hours emergency (water, sewer, safety): 1800 637 000 Complaining about the council, escalation path:🏘️ Gold Coast City Council, mayor and all 14 councillors
Position
Name
Division and general area
Phone
Mobile
Email
Mayor
Tom Tate
All Gold Coast
(07) 5581 5283
—
mayor@goldcoast.qld.gov.au
Division 1
Mark Hammel
Ormeau, Pimpama, Yatala, Jacobs Well, Norwell, Stapylton
(07) 5581 6754
—
division1@goldcoast.qld.gov.au
Division 2
Naomi Fowler
Oxenford, Helensvale, Hope Island, Coomera (parts)
(07) 5582 8555
—
division2@goldcoast.qld.gov.au
Division 3
Donna Gates
Arundel, Biggera Waters, Labrador (parts), Parkwood
(07) 5581 6598
0424 778 999
division3@goldcoast.qld.gov.au
Division 4
Shelley Curtis
Paradise Point, Runaway Bay, Hollywell, Coombabah (parts)
(07) 5581 1680
—
division4@goldcoast.qld.gov.au
Division 5
Peter Young
Pacific Pines, Maudsland, Nerang (parts), hinterland growth areas
(07) 5582 8400
—
division5@goldcoast.qld.gov.au
Division 6
Brooke Patterson
Southport central, Benowa, Bundall (parts), Chirn Park, Ashmore (parts)
(07) 5581 6280
—
division6@goldcoast.qld.gov.au
Division 7
Joe Wilkinson
Molendinar, Parkwood (parts), Southport (western), Arundel / Coombabah Wetlands area, Labrador (parts)
(07) 5581 6434
0482 131 283
division7@goldcoast.qld.gov.au
Division 8
Bob La Castra
Surfers Paradise, Main Beach, Broadbeach, Bundall (parts), Chevron Island
(07) 5582 8206
—
division8@goldcoast.qld.gov.au
Division 9
Glenn Tozer
Mudgeeraba, Reedy Creek, Gilston, Springbrook, southern hinterland, Carrara (parts)
(07) 5581 1883
—
division9@goldcoast.qld.gov.au
Division 10
Darren Taylor
Mermaid Beach, Mermaid Waters, Clear Island Waters, Broadbeach Waters, Miami (parts)
(07) 5581 6171
—
division10@goldcoast.qld.gov.au
Division 11
Dan Doran
Robina, Varsity Lakes, Burleigh Waters (parts)
(07) 5581 7282
—
division11@goldcoast.qld.gov.au
Division 12
Nick Marshall
Burleigh Heads, West Burleigh, Elanora, Palm Beach (northern)
(07) 5581 6382
—
division12@goldcoast.qld.gov.au
Division 13
Josh Martin
Palm Beach (southern), Currumbin Waters, Currumbin, Tugun (parts)
(07) 5581 6228
—
division13@goldcoast.qld.gov.au
Division 14
Gail O’Neill
Tugun, Bilinga, Coolangatta, Casuarina, Tallebudgera Creek coastal strip
(07) 5581 5275
—
division14@goldcoast.qld.gov.au
Step
Action
Contact
1
Raise with Gold Coast City Council
mail@goldcoast.qld.gov.au
/ 1300 465 326
2
Your divisional councillor
division[X]@goldcoast.qld.gov.au
3
Queensland Ombudsman
ombudsman@ombudsman.qld.gov.au
/ (07) 3005 7000
4
Your state Member of Parliament
parliament.qld.gov.au/Members/Current-Members
For domestic violence court forms and process see our Queensland DV forms guide
.👪 Domestic violence, children and family
Service
Phone
Email
Website
Hours
DVConnect Womensline
1800 811 811
—
dvconnect.org
24/7
DVConnect Mensline
1800 600 636
—
dvconnect.org
9:00am–midnight
1800RESPECT, sexual assault and domestic violence
1800 737 732
—
1800respect.org.au
24/7
Women’s Legal Service Queensland
1800 957 957
admin@wlsq.org.au
wlsq.org.au
Mon–Fri 8:30am–4:30pm
Child Safety After Hours
1800 177 135
—
childsafety.gov.au
24/7
Child Safety, report abuse online
—
—
childsafety.gov.au/make-report
24/7
Child Safety, complaints about the department
1800 080 464
feedback@families.qld.gov.au
cyjma.qld.gov.au
24/7
Blue Card Services, Working with Children Check
1800 113 611
info@bluecard.qld.gov.au
bluecard.qld.gov.au
Mon–Fri 8:30am–4:30pm
Child Support Agency
131 272
—
servicesaustralia.gov.au/child-support
Mon–Fri 8am–8pm
Family Relationship Advice Line
1800 050 321
—
familyrelationships.gov.au
Mon–Fri 8am–8pm; Sat 10am–4pm
Relationships Australia Queensland, mediation
1300 364 277
—
raq.org.au
Business hours
Kids Helpline, ages 5 to 25
1800 55 1800
—
kidshelpline.com.au
24/7
Queensland Family and Child Commission
(07) 3900 6000
info@qfcc.qld.gov.au
qfcc.qld.gov.au
Business hours
Centacare, DV court support at Beenleigh
(07) 3299 4090
—
centacare.com
Court days
💰 Financial assistance and hardship
Service
Phone
Email
Website
What for
Victim Assist Queensland, crime victim financial assistance
1300 546 587
VictimAssist@justice.qld.gov.au
qld.gov.au/victim-assist
Three-year time limit, apply promptly
JustFund, loans for legal fees
1300 644 980
—
justfund.com.au
Family law and property settlement focus
No Interest Loans Scheme, Good Shepherd
13 64 57
—
nils.com.au
Loans up to $3,000 — no interest or fees
National Debt Helpline, free financial counselling
1800 007 007
—
ndh.org.au
Free accredited financial counsellors
Australian Banking Association, hardship guidance
1300 130 896
—
ausbanking.org.au
Know your rights with bank hardship
Australian Financial Complaints Authority
1800 931 678
info@afca.org.au
afca.org.au
Banking, insurance, super disputes
🚨 Emergency services
Service
Phone
Email
Website
Hours
Police / Ambulance / Fire, all states
000
—
—
24/7
Policelink, Queensland non-emergency
131 444
—
police.qld.gov.au
24/7
NSW Police, non-emergency
131 444
—
police.nsw.gov.au
24/7
Crime Stoppers, anonymous
1800 333 000
—
crimestoppers.com.au
24/7
Queensland State Emergency Service
132 500
—
ses.qld.gov.au
24/7
NSW State Emergency Service
132 500
—
ses.nsw.gov.au
24/7
Gold Coast Disaster Hotline
1800 606 000
—
disaster.qld.gov.au
Active disasters only
Queensland Health, Gold Coast University Hospital
(07) 5687 9999
—
health.qld.gov.au
Non-emergency hospital enquiries
Queensland Health — 13 HEALTH nurse hotline
13 43 25 84
—
health.qld.gov.au
Free nurse advice 24/7
Lifeline
13 11 14
—
lifeline.org.au
24/7
Beyond Blue
1300 22 4636
—
beyondblue.org.au
24/7
Queensland Mental Health Line
1300 642 255
—
health.qld.gov.au
24/7
Suicide Call Back Service
1300 659 467
—
suicidecallbackservice.org.au
24/7
Kids Helpline, ages 5 to 25
1800 55 1800
—
kidshelpline.com.au
24/7
MensLine Australia
1300 78 99 78
—
mensline.org.au
24/7
NDIS, crisis and safety
1800 800 110
—
ndis.gov.au
24/7
Tweed Heads Police Station
(07) 5506 9499
—
police.nsw.gov.au
24/7
🌩️ Weather, warnings and disaster information
Service
Phone
Website
What for
Bureau of Meteorology, national
1300 360 305
bom.gov.au
All weather, cyclones, floods, storms
Bureau of Meteorology, Queensland active warnings
—
bom.gov.au/qld/warnings
All active Queensland warnings
Bureau of Meteorology, Gold Coast local
—
bom.gov.au/places/qld/gold-coast
Gold Coast forecast, radar, warnings
Bureau of Meteorology, radar Gold Coast
—
bom.gov.au/products/IDR663.loop.shtml
Real-time radar, Gold Coast / Brisbane
Bureau of Meteorology, flood warnings
—
bom.gov.au/qld/flood
Active flood warnings Queensland
Bureau of Meteorology, weather app
—
bom.gov.au/app
Free app, radar, warnings, forecast
Emergency Alert, register for location alerts
—
emergencyalert.gov.au
Register your address for phone alerts
Get Ready Queensland, preparedness
—
getready.qld.gov.au
Preparedness guides, warning systems
Queensland Disaster Management Dashboard
—
disaster.qld.gov.au
Live disaster updates and recovery
Gold Coast City live dashboard
—
dashboard.cityofgoldcoast.com.au
Road closures, beach, weather, floods
Gold Coast Disaster Hotline
1800 606 000
goldcoast.qld.gov.au/emergencies
Active Gold Coast disasters
Queensland Fire Department, rural fire
1800 636 469
qfes.qld.gov.au
Rural fire information
NSW Rural Fire Service
1800 679 737
rfs.nsw.gov.au
Northern NSW bushfire updates
Hazardous materials and pollution hotline
131 555
des.qld.gov.au
Chemical spills, pollution, environment
ABC Gold Coast, official emergency broadcaster
91.7 FM
abc.net.au/goldcoast
Emergency broadcasts Gold Coast
ABC Northern NSW, official emergency broadcaster
94.5 FM
abc.net.au/northernnsw
Emergency broadcasts Northern NSW
Tweed Shire Council, local emergency information
(02) 6670 2400
tweed.nsw.gov.au
Northern NSW local emergency info
Surf Life Saving Queensland, beach safety
—
slsq.com.au
Beach closures, flags, surf conditions
Gold Coast is serviced by Energex (distribution). Ergon does not service the Gold Coast.⚡ Energy and utilities
Service
Phone
Email
Website
Area
Energex, electrical emergency
13 19 62
—
energex.com.au
Gold Coast, Brisbane, all South East Queensland
Energex, power outage reporting
13 62 62
—
energex.com.au
South East Queensland
Energex, general enquiries
13 12 53
custserve@energex.com.au
energex.com.au
South East Queensland
Energex, facilities access
—
facilitiesaccess@energyq.com.au
energex.com.au
South East Queensland
Energex, corporate switchboard
(07) 3664 4000
—
energex.com.au
Newstead head office
Energex, outage map
—
—
energex.com.au/outage-map
South East Queensland
Ergon Energy, faults and emergency
13 22 96
—
ergon.com.au
Regional Queensland — not Gold Coast
Ergon Energy, retail general
13 10 46
—
ergon.com.au
Regional Queensland
Ergon Energy, network enquiries
13 74 66
—
ergon.com.au
Regional Queensland
Energy Queensland, parent company
13 12 53
enquiries@energyq.com.au
energyq.com.au
All Queensland
Energy and Water Ombudsman Queensland
1800 662 837
complaints@ewoq.com.au
ewoq.com.au
Electricity and gas retailer disputes
Australian Energy Regulator
1300 585 165
—
aer.gov.au
National energy regulation
Gas emergency (APA / Jemena)
1800 427 532
—
—
24/7
🏴 Northern NSW contacts
Service
Phone
Email
Website
What for
Tweed Heads Local Court, NSW
1300 679 272
local-court-tweed-heads@justice.nsw.gov.au
localcourt.justice.nsw.gov.au
Court matters, note NSW time including daylight saving
Tweed Heads Police Station
(07) 5506 9499
—
police.nsw.gov.au
Non-emergency police
Lismore Courthouse, Local, District and Supreme Court
1300 679 272
—
localcourt.justice.nsw.gov.au
Northern NSW court matters
Northern Rivers Community Legal Centre
(02) 6621 1000
nrclc@northernriversclc.org.au
northernriversclc.org.au
Free legal advice, Tweed, Lismore, Northern NSW
Northern Rivers CLC, free call
1800 689 889
nrclc@northernriversclc.org.au
northernriversclc.org.au
—
Northern Rivers CLC, tenants advice
(02) 6621 1022 or 1800 649 135
—
northernriversclc.org.au
Tenancy advice
Northern Rivers CLC, domestic violence court advocacy
(02) 6621 1044 or 1300 720 606
—
northernriversclc.org.au
Domestic violence
Legal Aid NSW, LawAccess NSW
1300 888 529
—
legalaid.nsw.gov.au
NSW legal help
NSW Online Registry
—
—
onlineregistry.lawlink.nsw.gov.au
NSW court filing, lists
Tweed Shire Council
(02) 6670 2400
council@tweed.nsw.gov.au
tweed.nsw.gov.au
Local government, Tweed
NSW Fair Trading, Northern Rivers
13 32 20
—
fairtrading.nsw.gov.au
Consumer protection NSW
NSW Ombudsman
(02) 9286 1000
nswombudsman@ombo.nsw.gov.au
ombo.nsw.gov.au
NSW agency complaints
NSW State Emergency Service, storm and flood
132 500
—
ses.nsw.gov.au
Storm damage, flood rescue
NSW Rural Fire Service
1800 679 737
—
rfs.nsw.gov.au
Bushfire information Northern NSW
Federal member for Page, Kevin Hogan
(02) 6621 4044
kevin.hogan.mp@aph.gov.au
kevinhogan.com.au
Federal electorate, Tweed, Lismore, Byron, Casino
Bell & Senior produces Legal Matters, a regular community radio programme on 4CRB (96.9 FM, the Gold Coast’s community radio broadcaster). Legal Matters covers topics including family law, domestic violence, technology law, property, wills and estates, and general legal rights for everyday Queenslanders. Episodes are published at bellsenior.com.au/radio-show
after each broadcast. If a topic covered in an episode raises a question about your own situation, contact our team
.📻 Legal media, Bell & Senior Legal Matters
Detail
Information
Programme
Legal Matters
Produced by
Bell & Senior Lawyers
Station
4CRB — 96.9 FM
Station website
4crb.com
Episode archive
bellsenior.com.au/radio-show
Contact Bell & Senior
(07) 5532 8777 — bellsenior.com.au/contact
Detailed reference, courts
🏛️ Southport Magistrates Court and District Court, full detail
| Detail | Information |
|---|---|
| Address | Corner Davenport and Hinze Streets, Southport QLD 4215 |
| Phone | 1300 516 700 |
| Domestic and Family Violence email | M-Southport-DV@justice.qld.gov.au |
| Registry hours | Monday–Friday 8:30am–4:30pm |
| specialised lawyer Domestic and Family Violence Court | Yes, Queensland’s first permanent court of this type, established September 2015 |
| Website | courts.qld.gov.au |
| Online court services | courts.qld.gov.au/online-services |
| Magistrates Court jurisdiction | Summary criminal offences; civil disputes up to $150,000; domestic violence protection orders; committal proceedings |
| District Court jurisdiction | Indictable criminal matters; civil claims $150,000–$750,000; appeals from Magistrates Court |
| Parking | Paid parking, Hinze Street and surrounding streets; council car parks on Scarborough Street |
For all domestic violence court forms and process, see our Queensland DV forms guide .
🏛️ Beenleigh Magistrates Court, full detail
| Detail | Information |
|---|---|
| Address | Corner Kent and James Streets, Beenleigh QLD 4207 |
| Phone | (07) 3081 2100 |
| courthouse.beenleigh@justice.qld.gov.au | |
| Hours | Monday, Wednesday–Friday 8:30am–4:30pm; Tuesday 8:30am–4:00pm |
| specialised lawyer court | Yes, permanent specialised lawyer Domestic and Family Violence Court since 2017 |
| Court support, Centacare onsite | (07) 3299 4090 — centacare.com |
| Note | Very high caseload, arrive early on any listed hearing date |
🏛️ Beaudesert Magistrates Court, full detail
| Detail | Information |
|---|---|
| Address | 29A Anna Street, Beaudesert QLD 4285 |
| Phone | (07) 5542 4600 |
| courthouse.beaudesert@justice.qld.gov.au | |
| Hours | Monday–Wednesday and Friday 8:30am–4:30pm; Thursday 8:30am–4:00pm |
| Note | General magistrates, not a specialised lawyer Domestic and Family Violence Court |
🔨 QCAT, Queensland Civil and Administrative Tribunal, full detail
| Detail | Information |
|---|---|
| Phone | 1300 753 228 |
| Phone hours | Monday–Thursday 8:30am–3:00pm; Friday 8:30am–12:00pm |
| International phone | +61 7 3328 4046 |
| General email | enquiriesQCAT@justice.qld.gov.au |
| Media enquiries email | QCAT.mediaenquiries@justice.qld.gov.au |
| Brisbane registry address | Level 11, 259 Queen Street, Brisbane QLD 4000 |
| Counter hours | Monday–Friday 8:30am–4:30pm |
| Postal address | GPO Box 1639, Brisbane QLD 4001 |
| Email filing limit | Maximum 30 pages including attachments, use QCase, post, or attend in person for larger filings |
| QCase online portal | courts.qld.gov.au/services/qcase |
| QCase helpline | 1300 509 062 |
| Decisions database | queenslandjudgments.com.au/caselaw/qcat |
| Lodgement guide | qcat.qld.gov.au/applications/lodging-your-application-and-forms |
| Enabling legislation | Queensland Civil and Administrative Tribunal Act 2009 (Qld) |
| Queensland legislation portal | legislation.qld.gov.au |
| Website | qcat.qld.gov.au |
What QCAT handles:
| Category | Examples |
|---|---|
| Tenancy | Residential and rooming accommodation disputes, bond, repairs, entry, eviction |
| Minor civil disputes | Debt recovery, consumer and trader disputes, claims up to $25,000 |
| Anti-discrimination | Complaints referred from the Queensland Human Rights Commission |
| Guardianship and administration | Adults who cannot make their own decisions, appointment of guardian or administrator |
| Professional regulation | Occupational and professional discipline, licensing, fitness to practise |
| Retail shop leases | Disputes between retail landlords and tenants |
| Administrative review | Review of Queensland Government administrative decisions |
| Building disputes | Residential building work disputes |
| Aged care and disability | Service and support disputes |
| Children and young people | Certain matters under child protection and care legislation |
What QCAT does not handle: criminal matters; family law and divorce (Federal Circuit and Family Court); workers compensation (Workers’ Compensation Regulator or Queensland Industrial Relations Commission).
If you are unsure which tribunal or court handles your matter, contact our team — we can point you in the right direction quickly.
⚖️ Federal Circuit and Family Court of Australia, full detail
| Detail | Information |
|---|---|
| Phone | 1300 352 000 |
| Brisbane registry address | Level 6, 119 North Quay, Brisbane QLD 4000 |
| Postal address | GPO Box 9991, Brisbane QLD 4001 |
| Hours | Monday–Friday 8:30am–4:30pm |
| Website | fcfcoa.gov.au |
| Commonwealth Courts Portal | comcourts.gov.au |
| Family violence unit | 1300 352 000 — ask for the Family Violence team |
| Indigenous support | 1300 352 000 — ask for the Indigenous Access Officer |
| National relay service | 133 677 then ask for 1300 352 000 |
| Jurisdiction | Property settlements; parenting orders; divorce; child support; binding financial agreements |
| Note on jurisdiction | Domestic violence protection orders in Queensland are made in the Magistrates Court under the Domestic and Family Violence Protection Act 2012 (Qld) — not in this court |
| Gold Coast appearances | Increasingly available by video link, request at filing |
⚖️ Queensland Supreme Court, full detail
| Detail | Information |
|---|---|
| Address | 304 George Street, Brisbane QLD 4000 |
| Phone | (07) 3247 4313 |
| Criminal registry | (07) 3247 4586 |
| Civil registry | (07) 3247 4313 |
| Email, civil filing | QSCV.Registry@justice.qld.gov.au |
| Email, criminal | QSCC.Registry@justice.qld.gov.au |
| Hours | Monday–Friday 8:30am–4:30pm |
| Website | courts.qld.gov.au/courts/supreme-court |
| Decisions database | queenslandjudgments.com.au |
| Jurisdiction | Civil claims over $750,000; serious indictable offences (murder, manslaughter, rape); judicial review of government decisions; appeals from District Court |
🕯️ Coroners Court Queensland, Southport — full detail
| Detail | Information |
|---|---|
| Address | Corner Davenport and Hinze Streets, Southport QLD 4215 |
| Phone | (07) 5675 7159 |
| Website | courts.qld.gov.au/courts/coroners-court |
| Jurisdiction | Reportable deaths, unexpected, unexplained, violent, or deaths in custody |
| Reporting a death | Any doctor, nurse, or person present should contact police on 000 for immediate notification |
| Coronial findings database | courts.qld.gov.au/courts/coroners-court/findings |
Detailed reference, legal assistance
⚖️ My Community Legal, full detail
My Community Legal (MCL) is one of only two nationally accredited Community Legal Centres in the City of Gold Coast. It is an independent initiative of the Gold Coast District Law Association, powered by volunteer lawyers. It assists people who cannot afford a lawyer and are not already receiving legal aid.
| Detail | Information |
|---|---|
| Main phone | 07 5578 9009 press 1 |
| Robina walk-in duty phone | 0423 466 286 |
| Southport outreach phone | 0411 896 401 |
| Client email, Robina | office@mycommunitylegal.org.au |
| Bookings email, Southport | bookings@mycommunitylegal.org.au |
| Headquarters | GCCC Robina Community Centre, 196 Robina Town Centre Drive, Robina QLD 4226 (opposite Robina Library) |
| Robina sessions | Thursdays from 5:00pm, walk-in or appointment |
| Southport outreach address | St Vincent de Paul Community Hub, 20 Railway Street, Southport |
| Southport sessions | Tuesdays 9:00am–11:00am and 5:00pm–9:00pm, appointment required |
| Postal | PO Box 1310, Southport QLD 4215 |
| ABN | 75 853 350 833 |
| Website | mycommunitylegal.org.au |
MCL assists with:
| Area | Detail |
|---|---|
| Family law | Divorce, parenting, property settlement, de facto separation |
| Domestic violence | Applications for protection orders, varying and revoking orders |
| Consumer and debt | Debt recovery, unfair contracts, product complaints |
| Tenancy and body corporate | Rental disputes, QCAT tenancy applications |
| Property and neighbourhood | Boundary disputes, easements, fencing |
| Estate and guardianship | Deceased estates, powers of attorney, guardianship |
| Insurance and personal injury | Claim disputes, CTP |
| Employment | Unfair dismissal, underpayment, workplace rights |
| Micro business | Small business legal issues |
| Criminal law | Summary offences, charges, pleas |
| Immigration | Visa issues, citizenship |
| Human rights and anti-discrimination | QHRC complaints process |
MCL does not assist: clients who can afford a lawyer; will drafting (as a standalone service); corporations; landlords in tenancy disputes; employers in employment disputes.
Book at least one day before attending and specify your legal issue so the right volunteer lawyer is rostered.
⚖️ Gold Coast Community Legal Centre, full detail
| Detail | Information |
|---|---|
| Phone | (07) 5532 9611 |
| Fax | (07) 5532 9125 |
| info@gcclc.org.au | |
| Main address | 34 Railway Street, Southport QLD 4215 (no street frontage, call ahead) |
| Postal | PO Box 10614, Southport QLD 4215 |
| Hours | Monday–Friday 8:30am–4:00pm, appointment required |
| Coolangatta outreach | Kirra Hill Community and Cultural Centre, 1 Garrick Street, Coolangatta |
| Ormeau outreach | The Ormeau Centre, 3 Cuthbert Drive, Ormeau |
| Website | gcclc.org.au |
| Who | Gold Coast individuals, family law, domestic violence, consumer, tenancy, neighbourhood disputes |
| Who NOT | Business owners seeking business legal advice |
⚖️ Legal Aid Queensland, full detail
| Detail | Information |
|---|---|
| Phone | 1300 651 188 |
| Hours | Monday–Friday 8:00am–5:00pm |
| Southport office | 100 Scarborough Street, Southport QLD 4215 |
| Southport phone | (07) 5584 2600 |
| Online eligibility checker and intake | legalaid.qld.gov.au/get-legal-help |
| Website | legalaid.qld.gov.au |
| Eligibility | Financial means test applies; criminal, family law, and domestic violence matters most commonly funded |
| Duty lawyer service | Available at Southport, Beenleigh, and Beaudesert courts on court days, arrive early |
Practice areas Legal Aid Queensland most commonly funds:
| Area | Notes |
|---|---|
| Criminal law | All stages from charge to appeal, means and merit tests apply |
| Domestic violence | Applications, responses, variations, victim and respondent |
| Family law, children | Parenting disputes, child protection matters |
| Family law, property | Means and merit tests apply; property value thresholds |
| Mental health | Involuntary treatment orders, Mental Health Court |
| Child protection | Care and protection proceedings in the Childrens Court |
| Civil law | Specific matters only, means and special circumstances |
⚖️ Women’s Legal Service Queensland, full detail
| Detail | Information |
|---|---|
| Domestic violence and family law line | 1800 957 957 |
| Brisbane office | (07) 3392 0670 |
| admin@wlsq.org.au | |
| Address | Level 4, 183 North Quay, Brisbane QLD 4000 |
| Hours | Monday–Friday 8:30am–4:30pm |
| Website | wlsq.org.au |
| Who | Women in Queensland experiencing family law and domestic violence issues, free service |
⚖️ Caxton Legal Centre Brisbane, full detail
| Detail | Information |
|---|---|
| Phone | (07) 3214 6333 |
| caxton@caxton.org.au | |
| Address | Level 23, 179 Turbot Street, Brisbane QLD 4000 |
| Postal | GPO Box 1655, Brisbane QLD 4001 |
| Hours | Monday–Friday 9:00am–4:30pm, appointment required |
| Website | caxton.org.au |
| Who | People experiencing financial or other disadvantage; matters in Brisbane jurisdiction |
⚖️ Refugee and Immigration Legal Service, full detail
| Detail | Information |
|---|---|
| Phone | (07) 3846 9300 |
| admin@rils.org.au | |
| Address | Level 5, 182 Ann Street, Brisbane QLD 4000 |
| Hours | Monday–Friday 9:00am–5:00pm |
| Website | rils.org.au |
| Who | Refugees, asylum seekers, and migrants with immigration law matters |
Detailed reference, ombudsmen and regulators
📋 Queensland Ombudsman, full detail
| Detail | Information |
|---|---|
| Phone | (07) 3005 7000 |
| Free call | 1800 068 908 |
| ombudsman@ombudsman.qld.gov.au | |
| Online complaint form | ombudsman.qld.gov.au/make-a-complaint |
| Address | Level 18, 53 Albert Street, Brisbane QLD 4000 |
| Postal | PO Box 3314, South Brisbane QLD 4101 |
| Hours | Monday–Friday 9:00am–4:30pm |
| Website | ombudsman.qld.gov.au |
Handles complaints about:
- Queensland state government departments and agencies
- Local councils (including Gold Coast City Council)
- Universities
- Other Queensland statutory authorities
Does not handle: complaints about courts; complaints about private businesses; matters that have not first been raised with the agency itself; matters where another more appropriate avenue exists (such as QCAT).
Process: You must generally first raise your complaint with the agency. If you are not satisfied with the response, you can then approach the Queensland Ombudsman.
📋 Commonwealth Ombudsman, full detail
| Detail | Information |
|---|---|
| Phone | 1300 362 072 |
| Online complaint form | ombudsman.gov.au/making-a-complaint |
| Hours | Monday–Friday 9:00am–5:00pm |
| Website | ombudsman.gov.au |
Handles complaints about:
- Centrelink and Services Australia, payment decisions, delays, conduct
- Australian Taxation Office
- Australia Post
- Department of Home Affairs, visa processing, immigration detention
- Department of Veterans’ Affairs
- National Disability Insurance Agency
- Most other Commonwealth government agencies
specialised lawyer role: also handles complaints about private health insurers, overseas students, and immigration detention.
📋 Australian Financial Complaints Authority, full detail
| Detail | Information |
|---|---|
| Phone | 1800 931 678 |
| info@afca.org.au | |
| Online complaint | afca.org.au/make-a-complaint |
| Address | GPO Box 3, Melbourne VIC 3001 |
| Hours | Monday–Friday 9:00am–5:00pm |
| Website | afca.org.au |
Handles complaints about: banks and credit providers; insurance, general, life, travel, health; superannuation funds; financial advisers and planners; stockbrokers; mortgage brokers; payment systems.
Key features: free to consumers; independent; decisions binding on members up to $542,500 (banking); no cost to the complainant regardless of outcome.
You must first complain to the financial firm and give them 30 days to respond before lodging with AFCA.
📋 Legal Services Commission Queensland, full detail
| Detail | Information |
|---|---|
| Phone | 1300 655 754 |
| Address | Level 30, 400 George Street, Brisbane QLD 4000 |
| Postal | GPO Box 10310, Adelaide Street, Brisbane QLD 4000 |
| Hours | Monday–Friday 9:00am–4:30pm |
| Website | lsc.qld.gov.au |
| Online complaint form | lsc.qld.gov.au/complaints |
Handles: complaints about the conduct of Queensland solicitors and barristers, including overcharging, failure to communicate, conflicts of interest, and professional misconduct.
Does not handle: disagreements about legal strategy or case outcomes; complaints about interstate lawyers (contact the relevant state body).
📋 Fair Work Ombudsman, full detail
| Detail | Information |
|---|---|
| Phone | 13 13 94 |
| Hours | Monday–Friday 8:00am–5:30pm |
| Online complaint | fairwork.gov.au/contact-us/online-enquiries |
| Website | fairwork.gov.au |
| My Account portal | account.fairwork.gov.au |
| Pay calculator | calculate.fairwork.gov.au |
Handles: underpayment of wages; incorrect leave entitlements; unlawful deductions; failure to provide payslips; sham contracting; workplace rights breaches.
Does not handle: unfair dismissal (Fair Work Commission); workplace safety (WorkSafe Queensland).
Note: A complaint to the Fair Work Ombudsman is a separate process from an unfair dismissal application to the Fair Work Commission. You may need both.
📋 Energy and Water Ombudsman Queensland, full detail
| Detail | Information |
|---|---|
| Phone | 1800 662 837 |
| complaints@ewoq.com.au | |
| Online complaint | ewoq.com.au/make-a-complaint |
| Address | PO Box 3640, South Brisbane QLD 4101 |
| Hours | Monday–Friday 8:30am–5:00pm |
| Website | ewoq.com.au |
Handles complaints about electricity and gas retailers including: billing errors; wrongful disconnection; failure to offer hardship provisions; metering disputes; failure to respond to a complaint; supply quality issues.
Key features: free; independent; binding on energy retailers who are members; you must first complain to your retailer and allow them a reasonable time to respond before lodging.
📋 Queensland Building and Construction Commission, full detail
| Detail | Information |
|---|---|
| Phone | 139 333 |
| enquiries@qbcc.qld.gov.au | |
| Online complaint | qbcc.qld.gov.au/make-a-complaint |
| Address | Level 18, 50 Ann Street, Brisbane QLD 4000 |
| Gold Coast office | Level 2, 62 Nerang Street, Southport QLD 4215 |
| Gold Coast phone | (07) 5584 6900 |
| Hours | Monday–Friday 8:30am–4:30pm |
| Website | qbcc.qld.gov.au |
| Licence check | qbcc.qld.gov.au/find-a-contractor |
Handles: defective building work; unlicensed building; contractor insolvency insurance claims; building disputes; contractor complaints.
Key tip: Always check a contractor’s licence via the QBCC licence search before engaging them for any work over $3,300.
Detailed reference, social security and government agencies
🏦 Centrelink and Services Australia, full detail
| Detail | Information |
|---|---|
| General line | 132 850 |
| Families line | 136 150 |
| Disability and carers | 132 717 |
| Job seekers | 132 850 |
| Indigenous Australians | 1800 136 380 |
| International claims | +61 3 6222 3455 |
| Hearing or speech impaired, TTY | 1800 810 586 |
| Translation and Interpreting Service | 131 450 (ask for Services Australia) |
| myGov portal | my.gov.au |
| Website | servicesaustralia.gov.au |
| Southport service centre | 90 Scarborough Street, Southport QLD 4215 — 136 240 |
| Robina service centre | Shop G002, Robina Town Centre, Robina QLD 4226 — 136 240 |
| Beenleigh service centre | 6 George Street, Beenleigh QLD 4207 — 136 240 |
Key payments and services:
| Payment or service | Who | Line |
|---|---|---|
| JobSeeker Payment | Unemployed, looking for work | 132 850 |
| Age Pension | Age 67 and over with means test | 132 300 |
| Disability Support Pension | Permanent medical condition affecting work | 132 717 |
| Carer Payment | Full-time carer of a person with disability or illness | 132 717 |
| Carer Allowance | Additional support for carers | 132 717 |
| Family Tax Benefit | Families with dependent children | 136 150 |
| Child Care Subsidy | Families using approved child care | 136 150 |
| Parental Leave Pay | Primary caregiver for new child | 136 150 |
| Dad and Partner Pay | Secondary caregiver for new child | 136 150 |
| Austudy / Youth Allowance | Full-time students, apprentices | 132 490 |
| Rent Assistance | Renters receiving qualifying payment | 132 850 |
| Crisis Payment | Extreme circumstances, released from custody, fleeing DV | 132 850 |
| Advance Payment | Early access to future payments | 132 850 |
| Commonwealth Seniors Health Card | Self-funded retirees | 132 300 |
| Low Income Health Care Card | Low income earners | 132 850 |
| Medicare | Health care claims and cards | 132 011 |
| Child Support | Assessment and collection | 131 272 |
Complaining about Centrelink: first raise with the agency; then the Commonwealth Ombudsman on 1300 362 072.
🏦 Child support, full detail
| Detail | Information |
|---|---|
| Child Support Agency phone | 131 272 |
| Hours | Monday–Friday 8:00am–8:00pm |
| International | +61 3 6222 3455 |
| Website | servicesaustralia.gov.au/child-support |
| Online services | Via myGov — my.gov.au |
| Child support estimator | servicesaustralia.gov.au/child-support-estimator |
Key child support processes:
| Process | What it is |
|---|---|
| Administrative assessment | Services Australia calculates the amount based on income and care percentage |
| Private collection | Parents collect directly from each other under the Services Australia assessment |
| Agency collection | Services Australia collects and transfers on your behalf |
| Change of assessment | Apply if special circumstances make the formula amount unfair |
| Court order | Federal Circuit and Family Court can make child support orders different to the formula |
| Departure prohibition order | Prevents a parent who owes child support from leaving Australia |
Disputes about child support assessments can be reviewed by Services Australia and ultimately the Administrative Review Tribunal. Court orders for child support are handled by the Federal Circuit and Family Court. Bell & Senior can assist with either process — contact us .
🏦 Australian Taxation Office, full detail
| Detail | Information |
|---|---|
| Individual tax | 13 28 61 |
| Business and employers | 13 28 66 |
| Superannuation | 13 10 20 |
| Registrations, ABN, GST, PAYG | 13 28 66 |
| Tax crime reporting | 1800 060 062 |
| International | +61 2 6216 1111 |
| Hearing or speech impaired, TTY | 13 36 77 |
| myTax / online services | my.gov.au |
| Business portal | business.gov.au |
| Website | ato.gov.au |
| Gold Coast Tax Help (free for eligible individuals, Jul–Oct) | ato.gov.au/tax-help |
🏦 Victim Assist Queensland, full detail
| Detail | Information |
|---|---|
| Phone | 1300 546 587 |
| VictimAssist@justice.qld.gov.au | |
| Online application | qld.gov.au/victim-assist/apply |
| Address | Level 4, 53 Albert Street, Brisbane QLD 4000 |
| Postal | GPO Box 149, Brisbane QLD 4001 |
| Hours | Monday–Friday 8:30am–4:30pm |
| Website | qld.gov.au/victim-assist |
| Legislation | Victims of Crime Assistance Act 2009 (Qld) |
Who can apply: victims of violent crime in Queensland, assault, sexual assault, domestic violence, robbery, homicide family members.
What assistance is available:
| Type | Maximum |
|---|---|
| Immediate assistance (before reporting to police) | Up to $1,000 |
| Special assistance, primary victim | Up to $75,000 |
| Special assistance, parent of child victim | Up to $30,000 |
| Special assistance, secondary victim (family of homicide) | Up to $50,000 |
| Reimbursement of expenses | Medical, counselling, lost earnings, travel |
Critical time limit: you must apply within 3 years of the act of violence. Applications outside this period require leave of the court and are rarely granted. Apply promptly — Bell & Senior can assist with your application .
Detailed reference, representatives
🗳️ Federal electorate detail, Wright
Wright covers the Gold Coast hinterland, the Scenic Rim Regional Council area (Beaudesert, Boonah, Canungra, Tamborine Mountain, Kooralbyn), Lockyer Valley (Gatton, Laidley, Plainland), and parts of Logan City and Ipswich. Use the AEC electorate finder to confirm your address is in Wright.
| Detail | Information |
|---|---|
| Member | Scott Buchholz |
| Party | Liberal National Party of Queensland |
| Parliament phone | (02) 6277 4396 |
| Electorate office phone | (07) 5546 4120 |
| scott.buchholz.mp@aph.gov.au | |
| Electorate office address | 1/11 Commerce Drive, Yamanto QLD 4305 |
| Electorate office hours | Monday–Friday 9:00am–5:00pm |
| AEC electorate page | aec.gov.au/profiles/qld/wright |
| Parliament profile | aph.gov.au/Senators_and_Members/…/Buchholz_S |
| Website | scottbuchholz.com.au |
🗳️ Federal electorate detail, McPherson
| Detail | Information |
|---|---|
| Member | Leon Rebello |
| Party | Liberal National Party of Queensland |
| Parliament phone | (02) 6277 4167 |
| Electorate office phone | (07) 5580 9111 |
| leon.rebello.mp@aph.gov.au | |
| Electorate office address | Shop 9, Robina Town Centre Drive, Robina QLD 4226 |
| Hours | Monday–Friday 9:00am–5:00pm |
| AEC electorate page | aec.gov.au/profiles/qld/mcpherson |
| Website | leonrebello.com.au |
🗳️ Federal electorate detail, Moncrieff
| Detail | Information |
|---|---|
| Member | Angie Bell |
| Party | Liberal National Party of Queensland |
| Parliament phone | (02) 6277 4134 |
| Electorate office phone | (07) 5526 9077 |
| angie.bell.mp@aph.gov.au | |
| Electorate office address | Suite 3, 36 Laycock Street, Surfers Paradise QLD 4217 |
| Hours | Monday–Friday 9:00am–5:00pm |
| AEC electorate page | aec.gov.au/profiles/qld/moncrieff |
| Website | angiebell.com.au |
🗳️ Queensland state electorate detail, Mudgeeraba
| Detail | Information |
|---|---|
| Member | Ros Bates (Minister for Health and Ambulance Services) |
| Party | Liberal National Party of Queensland |
| Electorate office phone | (07) 5601 7100 |
| Mudgeeraba@parliament.qld.gov.au | |
| Office address | Shop 1 and 2, 2 Bell Place, Mudgeeraba QLD 4213 |
| Hours | Monday–Friday 9:00am–5:00pm |
| ECQ boundary | ecq.qld.gov.au/electoral-boundaries |
| Parliament profile | parliament.qld.gov.au/Members/…/Bates |
| Website | rosbates.com.au |
🗳️ Queensland state electorate detail, Surfers Paradise
| Detail | Information |
|---|---|
| Member | John-Paul Langbroek (Minister for Education and the Arts) |
| Party | Liberal National Party of Queensland |
| Electorate office phone | (07) 5600 2100 |
| Surfers.Paradise@parliament.qld.gov.au | |
| Office address | Suite 3, 2942 Gold Coast Highway, Surfers Paradise QLD 4217 |
| Hours | Monday–Friday 9:00am–5:00pm |
| Parliament profile | parliament.qld.gov.au/Members/…/Langbroek |
🗳️ Queensland state electorate detail, Broadwater (Premier)
| Detail | Information |
|---|---|
| Member | David Crisafulli (Premier of Queensland) |
| Party | Liberal National Party of Queensland |
| Premier’s office phone | (07) 3719 7100 |
| Premier’s office email | premier@premiers.qld.gov.au |
| Premier’s Department | premiers.qld.gov.au |
| Parliament profile | parliament.qld.gov.au/Members/Current-Members |
| Electorate email | Broadwater@parliament.qld.gov.au |
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General information only. This directory provides general information only and is not legal advice. Details are verified as at March 2026 and will be reviewed September 2026. Always confirm contact details with the relevant organisation before attending in person.
Last reviewed: March 2026. Next review: September 2026. Published by Bell & Senior Lawyers, Southport, Gold Coast, Queensland.
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