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How Do I Complain About Police Conduct After an RBT in Queensland?

An older Queensland driver writing a factual account after a roadside breath test
An older Queensland driver writing a factual account after a roadside breath test

A complaint about police conduct after a Queensland random breath test should be factual, prompt and supported by every available detail. Comply with lawful requirements during the stop, then document and challenge any alleged misconduct through the proper process.

Record the incident

As soon as it is safe, note:

  • The date, time and exact location
  • The police vehicle registration or call sign, if known
  • The officer’s name, rank, station or physical description
  • The reason given for the stop and how long it lasted
  • The questions, directions and words used by each person
  • Witness names and contact details
  • Dashcam, phone, CCTV or other records
  • Any infringement notice, test record or paperwork

Preserve original files and avoid editing or publishing them before obtaining advice.

Choose the channel

Queensland Police Service accepts complaints through its online feedback form, Policelink on 131 444, a local station or post to the State Coordinator, Complaint Management.1 Customer service issues and minor discipline concerns will ordinarily start with QPS.

The Crime and Corruption Commission accepts complaints involving serious police misconduct, including alleged excessive force, abuse of trust or serious failure of duty. It may assess, refer, oversee or investigate a matter depending on its seriousness.2

Do not delay because you expect body-worn camera footage to remain available indefinitely. The Office of the Information Commissioner advises that this footage is kept only for a short time and that an access application should be made promptly. A complaint and an application for footage are different steps.[^3]

Body-worn camera footage

Access to body-worn camera or CCTV footage held by a Queensland agency generally requires an application under the Right to Information Act 2009 (Qld) or the Information Privacy Act 2009 (Qld), depending on the material sought. Identify a narrow period and location to reduce delay and complexity.3

A complaint should also expressly ask QPS to preserve all body-worn camera, in-car video, radio, dispatch and database records connected with the stop. Preservation does not guarantee access, but it identifies the evidence at issue.

See Also

This page provides general legal information only; it is not personal legal advice. Everyone’s situation is different, so please seek independent legal advice for your own circumstances. If the stop led to a charge, injury or urgent evidence issue, contact Bell & Senior Lawyers promptly.


  1. Queensland Police Service, QPS Feedback . ↩︎

  2. Crime and Corruption Commission Queensland, Complaints Against Police Officers . ↩︎

  3. Office of the Information Commissioner Queensland, How to Access Information from Queensland Government . ↩︎

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